I was told to call the clinic when my period started. That way we could schedule my IUI and the preceding ultrasound.
Said period showed up yesterday before lunch.
I called the clinic (just after AF came) and spoke to the receptionist who said she'd leave a message with Monica, who is Lulu's medical assistant who does the scheduling. When I didn't hear back from her by 3:30, I called again. I spoke to the same receptionist who told me that Monica calls patients back between patient's and at the end of the day. They close at 4:00. I waited to hear from her and didn't hear back at all yesterday. Sooooooo, I called back today and left a message (for the receptionist to let Monica know I need an appointment) on their voicemail at 11:30.
My question is, how often am I supposed to call? I'm tempted to call every hour on the hour.
Also, Lulu gave me her personal e-mail so that H could send her the info on the vitamins. She I send a message to her personal e-mail and how long should I wait to do so?
I need to figure this out because as we get closer to that day I am getting scheduled with my own patient's to see and will have to reschedule tons of them because I have to take like a half day off work to go to these appointments. My assistants are starting to get pissed off because I can't tell them whether or not they can schedule patients to see me.
Side Note: in many of the reviews of this clinic that I found online, I found this to be the main complaint, being able to schedule an appointment and getting anyone to return your calls.